Telephone Etiquette Lunch Talk in Laos

Embark on a journey of refined communication as we present the “Telephone Etiquette Lunch Talk” amidst the serene landscapes of Laos. In a world where virtual connections play a pivotal role, mastering telephone etiquette is not just a skill but an essential aspect of professional success. Picture a lunch talk where the tranquility of Laos merges with the nuances of effective communication, providing managers with the insights and techniques needed to navigate the complexities of telephone interactions with finesse and professionalism. Join us for an engaging session where the art of conversation takes center stage against the backdrop of Laotian charm.

In a setting that celebrates both tradition and progress, our Telephone Etiquette Lunch Talk aims to unravel the subtleties of effective communication in the digital age. From handling calls with grace to creating lasting impressions, this session is designed to empower managers with the tools to enhance their telephone etiquette skills. As we delve into the intricacies of clear communication, let this luncheon be a stepping stone towards a workplace culture where every phone call is an opportunity to showcase professionalism, courtesy, and a commitment to exceptional communication.

Talk Objectives:

  1. Answering Calls Professionally:
    Train managers to answer calls with a professional and courteous tone, creating a positive and welcoming first impression for callers.
  2. Effective Message Taking:
    Provide guidelines for accurately and efficiently taking messages, ensuring that important details are captured and relayed appropriately.
  3. Handling Challenging Calls:
    Equip managers with strategies to navigate challenging or sensitive calls, promoting diplomacy, and problem resolution with finesse.
  4. Building Rapport Over the Phone:
    Explore techniques for building rapport and fostering positive relationships during telephone interactions, enhancing communication effectiveness.
  5. Using Professional Language:
    Emphasize the importance of using clear, concise, and professional language during phone conversations, avoiding misunderstandings and miscommunications.
  6. Managing Hold Times Effectively:
    Guide managers in managing hold times efficiently, ensuring callers are kept informed and their time is respected during periods of wait.
  7. Voicemail Etiquette:
    Teach the nuances of leaving professional and effective voicemail messages, enhancing the overall communication experience for both callers and recipients.
  8. Handling Multiple Calls:
    Provide strategies for managing multiple calls simultaneously, promoting efficiency while maintaining a high standard of customer service.
  9. Resolving Issues Through the Phone:
    Train managers to effectively resolve issues over the phone, providing solutions with empathy and professionalism to enhance customer satisfaction.
  10. Ensuring Data Privacy:
    Highlight the importance of maintaining data privacy and confidentiality during telephone interactions, adhering to ethical standards and legal regulations.

Elevate your professional communication skills and redefine your approach to telephone etiquette by joining us for the “Telephone Etiquette Lunch Talk” in the enchanting setting of Laos. This isn’t just an opportunity to enhance your telephone skills; it’s a transformative experience where the art of communication meets the tranquility of Laos, creating a unique backdrop for learning and growth. Click the link below to secure your spot and embark on a journey towards mastering the nuances of telephone etiquette, ensuring every call becomes an opportunity to showcase professionalism and leave a lasting positive impression.

Don’t miss out on this chance to refine your communication prowess in a world that increasingly relies on virtual connections. Register now, and let this lunch talk be your gateway to unlocking the secrets of effective telephone etiquette. Join us on this immersive journey, and let’s cultivate a workplace culture where every phone interaction is marked by professionalism, courtesy, and a commitment to exceptional communication.

More Information:

Duration: 60 minutes

Fees: $1899.97  USD 661.00

For more information please contact us at: contact@knowlesti.la

If you would like to register for this talk, fill out the registration form below.



     

    The Best Corporate Lunchtime Talks, lunch and learn, Lunch Talks in Laos